Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company details)
• Port call data (vessel information, tasks, services)
• Crew and personnel information
• Documents and files uploaded to the system
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send administrative information and updates
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (SSL/TLS)
• Secure cloud storage (AWS S3 with encryption)
• Regular security audits and updates
• Role-based access control
• Database backups and disaster recovery

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

We use third-party services for specific functionality:

• Stripe for payment processing
• Contabo S3 for file storage
• WeatherAPI for weather data

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@sqportcall.com