The complete port call management platform that brings vessels, port authorities, agents, and service providers together. Coordinate services, crew logistics, purchasing, deliveries, 3rd party personnel, and client communications—all from a single intelligent platform.
Port call management encompasses all activities involved in coordinating a vessel's port visit—from initial planning through departure. This includes pre-arrival notifications, berth scheduling, pilotage and towage coordination, cargo operations, bunkering, crew changes, provisioning, purchasing, deliveries, and documentation.
Effective port call management requires seamless coordination between multiple stakeholders: vessel operators, port authorities, shipping agents, terminal operators, pilots, tug operators, 3rd party technicians, suppliers, and various service providers. Each party—including your clients—needs accurate, real-time information to perform their role efficiently.
Port call management software like SQ Port Call Manager centralizes this coordination on a single platform. Instead of fragmented communication via phone calls, emails, and spreadsheets, all parties work from a shared source of truth with automated workflows, real-time updates, and intelligent scheduling. Your agents, suppliers, external personnel, and clients all have the visibility they need.
Everything you need to manage port calls efficiently in one platform
Real-time AIS integration provides live vessel positions, navigation status, and accurate ETA predictions. Track your entire fleet from a single dashboard.
Visual timeline planning with drag-and-drop scheduling, dependency tracking, and automatic conflict detection. See your entire port call at a glance.
Hierarchical task structure with subtasks, dependencies, and critical path analysis. Assign tasks, track progress, and never miss a deadline.
Manage pilotage, towage, bunkering, waste disposal, and other port services. Request quotes, track status, and coordinate timing automatically.
Complete crew management with assignments, travel booking (flights, hotels, transport), document tracking, and AI-powered journey planning.
40+ document types with AI-powered data extraction, e-signatures, and compliance tracking. Never lose a document or miss an expiry date.
Instant alerts for schedule changes, delays, document uploads, and task completions. Keep all stakeholders informed automatically.
Track turnaround time, delay causes, costs, and performance trends. Data-driven insights help you optimize operations continuously.
Manage purchase orders, vendor quotes, and procurement workflows. Track deliveries, compare prices, and maintain supplier relationships.
Coordinate vessel deliveries, spares, provisions, and supplies. Track shipments, manage customs documentation, and ensure timely arrivals.
Manage your network of port agents, service providers, and suppliers. Track performance, ratings, and maintain preferred vendor lists.
Manage external technicians, inspectors, surveyors, and contractors. Coordinate schedules, track certifications, and handle travel logistics.
Give your clients real-time visibility into their vessel operations. Share updates, documents, and progress without endless email threads.
Bank-level encryption, role-based access control, complete audit trails, and multi-tenant data isolation. Your data is always secure.
Fleet managers coordinate multiple vessel port calls, track schedules, and optimize operations across ports worldwide.
Shipping agents manage services, documents, and communications for vessels calling at their ports.
Plan berth allocations, coordinate cargo operations, and manage vessel queues efficiently.
Coordinate crew changes, technical services, provisioning, and all operational aspects of port calls.
Port call management is the comprehensive process of planning, coordinating, and executing all activities during a vessel's port visit. This includes pre-arrival planning, berth allocation, cargo operations, service coordination (pilotage, towage, bunkering), crew changes, and documentation handling. Modern port call management software centralizes these activities on a single platform for improved efficiency and visibility.
Port call management software is a digital platform that helps shipping companies, port agents, and terminal operators coordinate all aspects of vessel port visits. It typically includes features like task scheduling, real-time vessel tracking, stakeholder communication, document management, crew logistics, and analytics to optimize operations and reduce turnaround time.
Port call management software benefits shipping companies, ship management firms, port agents, terminal operators, port authorities, and maritime service providers. Any organization involved in coordinating vessel port visits can improve efficiency with centralized port call management.
Port call management software improves efficiency by eliminating manual coordination (phone calls, emails, spreadsheets), providing real-time visibility into vessel positions and operations, automating task scheduling with dependency tracking, enabling instant stakeholder communication, and using AI to predict and prevent delays before they occur.
Key features include: real-time vessel tracking (AIS), interactive Gantt timeline planning, task management with dependencies, document management, crew logistics, service coordination, multi-stakeholder communication, analytics dashboards, and mobile access. Integration capabilities with existing systems (AIS, ERP, port community systems) are also important.
Yes, comprehensive port call management software like SQ Port Call Manager includes purchasing and procurement modules. You can manage purchase orders, track vessel deliveries (spares, provisions, supplies), coordinate with suppliers, and handle customs documentation—all integrated with your port call timeline.
SQ Port Call Manager includes dedicated features for managing external personnel such as technicians, inspectors, surveyors, and contractors. You can track their schedules, certifications, handle their travel logistics (flights, hotels, transport), and coordinate their activities alongside your crew operations.
Join maritime professionals who have streamlined their operations with SQ Port Call Manager.
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